Current Issue
This edition highlights innovative approaches to marketing, operational policies, digital engagement, and service quality that have been essential for the hospitality industry’s resilience and customer loyalty during the pandemic. It provides practical insights and empirical evidence on navigating challenges and optimizing performance in these unprecedented times. This volume is particularly special as it encapsulates a wealth of knowledge aimed at addressing the unique obstacles faced by the sector. Key concepts discussed include adaptive marketing strategies, dynamic reservation policies, digital and relationship marketing, service quality and customer satisfaction, consumer behaviour analysis, revenue stream management, and leadership and team dynamics
Articles
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Adaptive Strategies of Bali Tourism and Hospitality Enterprises amid COVID-19 (Editorial)
Abstract View: 65, PDF Download: 50 -
Menggali Potensi Desa Wisata Gunung Daratan Dan Pesisir (Gudasir) Menuju SDGs Desa Berkelanjutan Di Kabupaten Lombok Utara
Abstract View: 84, PDF Download: 79 -
Kerjasama Tim Mempengaruhi Kinerja Karyawan Di Hotel Rimbun Canggu Badung Bali
Abstract View: 79, PDF Download: 44 -
Kebijakan Reservasi Kamar Di Hotel Asa Larantuka Flores Timur Pada Masa Pandemi Covid-19
Abstract View: 54, PDF Download: 45 -
Pengaruh Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Di Hotel Grand Inna Kuta
Abstract View: 79, PDF Download: 63 -
Pengaruh Digital Marketing Dan Customer Relationship Marketing Terhadap Customer Loyalty Di Kembali Villas
Abstract View: 166, PDF Download: 126 -
Pengaruh Lokasi Harga Kamar Dan Kualitas Pelayanan Terhadap Keputusan Tamu Menginap Di Capella Ubud Bali
Abstract View: 124, PDF Download: 113 -
Bauran Pemasaran Untuk Meningkatkan Pendapatan Food & Beverage Department Ditengah Pandemi Covid-19 Pada Moka Restaurant
Abstract View: 87, PDF Download: 73 -
Analisis Menu Engineering Dalam Upaya Meningkatkan Penjualan Makanan Di Deus Cafe Canggu, Kuta Utara Bali
Abstract View: 71, PDF Download: 44