YUNITASARI, Ni Made Dwi; ANTARI, Ni Luh Sili; ARTANA, I Wayan Arta. Pengaruh Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Di Hotel Grand Inna Kuta. Bali Journal of Hospitality, Tourism and Culture Research, [S. l.], v. 1, n. 2, p. 124–132, 2024. DOI: 10.5281/zenodo.12662980. Disponível em: https://ojs.baliacademicpublishing.com/index.php/balijournalhtcr/article/view/19.. Acesso em: 25 oct. 2025.